InternMatch (“we”, “us”, “our” or “InternMatch”) respects the privacy of every individual whose personal information it handles. This policy explains how InternMatch collects, stores and uses personal information, including information collected through our website internmatch.io (the “Site”) or provided to us by third parties. For the purposes of applicable laws, InternMatch is the controller of personal information collected through the Site.

Our Site and services are not available to persons under the age of 18 years.

A reference to “InternMatch”, “we”, “us”, and “our”, refers to InternMatch UK Limited in the UK, Outcome.Life Pty Ltd (trading as InternMatch Australia) in Australia, InternMatch South Africa (Pty) Ltd in South Africa.

Consent

InternMatch needs your consent to store and process the information you submit through the Site in order for us to respond to your request and to meet GDPR and other compliance requirements. Whether calling, emailing, booking an appointment, or being referred to us, you consent to have InternMatch store and process your information and respond to your inquiry. You may withdraw consent at any time by emailing privacy@internmatch.io.

Information we may collect about you if you register as an intern

If you are a potential intern, you may provide personal information directly to us through the Site or your information may be passed to us by your education provider or a registered training organisation. The personal information we collect about you may include your name, email address, postal address, contact number, country, location, nationality, family details, IP address and any additional information that you choose to provide. We will store this information for the purposes of:

• Registering you as a member of InternMatch and providing you access to the site.
• Allowing you to create and share a profile that will act as your ‘Online Resume’.
• Allowing you to apply for internships and tracking the status of any applications you make.
• Taking steps necessary to arrange and administer your internship, for example by verifying your identity and experience.
• Contacting you regarding our services, and conducting surveys.
• Sending you our newsletters, if you subscribe to receive these.
• Communicating with host companies, education providers and registered training organisations regarding your application and internship.
• Respond to any enquiry that you raise.
• Complying with our legal obligations.
• Protecting and defending our rights and interests, and those of the third parties we work with.

The information that we hold about you may be shared with:

• Education providers, registered training providers and potential host companies.
• Companies who process personal information on InternMatch’s behalf (for example, Google, Inc. and MailChimp from the Rocket Science Group LLC).
• Professional advisors, such as accountants, lawyers or other consultants.
• Other companies in the InternMatch group; and courts and government authorities (including criminal authorities) where required by law, or to protect our interests.

Information we may collect from you if you represent a host company, education provider
or registered training organisation.

If you represent a host company, education provider or registered training organisation, we may collect personal information from you in order to administer our relationship with your employer. This may include your name, employer, location, and contact information including your email address, telephone number, fax number, and business address.

We will store this information for the purposes of:

• Promoting and arranging internship opportunities.
• Contacting you about our relationship with your employer.
• Sending you our newsletters, if you subscribe to receive these.
• Marketing and promoting our services.
• Running surveys and distributing questionnaires.
• Complying with our legal obligations.
• Protecting and defending our rights and interests, and those of third parties we work with.

The information we hold about you may be shared with:

• Host companies.
• Companies who process personal information on InternMatch’s behalf (for example, Google, Inc. and MailChimp from the Rocket Science Group LLC, HubSpot).
• Professional advisors, such as accountants, lawyers or other consultants.
• Other companies in the InternMatch group, and courts and government authorities (including criminal authorities) where required by law, or to protect our interests.

Information we may collect when you contact us through the Site or social media

If you contact us through the Site or through one of our social media accounts (including via Facebook, Twitter or LinkedIn), we will collect your name, username, email address and any other information that you choose to provide to us. We will store this information for the purposes of contacting you, retaining a record of previous communications and taking action on any requests which you may make through these channels.

The information that we hold about you may be shared with:

• Companies who process personal information on InternMatch’s behalf (for example, Google, Inc. and MailChimp from the Rocket Science Group LLC, HubSpot).
• Professional advisors, such as accountants, lawyers or other consultants.
• Other companies in the InternMatch group, and Courts and Government authorities (including criminal authorities) where required by Law, or to protect our interests.

Our legal basis for processing personal information

If you register with us as an intern, or if you represent a host company, education provider or registered training organisation, our legal basis for processing your personal information (where required by applicable law) is that the processing is necessary in order to pursue our legitimate interests in:

• Making our services available to actual and potential interns, either directly or through an education provider or registered training organisation.
• Identifying host companies and arranging for internships.
• Operating our business and complying with our legal and regulatory obligations.
• If you subscribe to receive newsletters from us, our legal basis for processing your personal information is consent. You can withdraw your consent at any time by clicking the “Unsubscribe” link in any newsletter that you receive.

International transfers of personal information

The personal information that we hold will be transferred to, and stored in, countries outside of your country including the UK and Australia. The international transfer of personal information will also be necessary in circumstances where there is an International Internship. We may share your personal information with service providers located outside of the United Kingdom and Australia, including Google and Mailchimp in the United States. When we transfer your personal information in this way, we will ensure that those transfers take place in accordance with applicable data protection laws.

If you would like more information about how your personal information may be transferred, please contact us using the information below (see ‘InternMatch’s Data Privacy Contacts’).

Retention of personal information

The period for which InternMatch will retain personal information will vary depending on the purposes that it was collected for, as well as the requirements of any applicable law or regulation. We will retain Personal Information for the period necessary to fulfil the purposes outlined in this Policy unless a longer retention period is required or permitted by law.

Your rights

Individuals whose personal information we hold may be entitled to access their personal information or to request that it is erased, that its processing is restricted, or that any inaccurate personal information is rectified. You may also have the right to object to the processing of your personal information, or in some circumstances to obtain a copy of the personal information in machine-readable format. Any such request should be submitted in writing at privacy@internmatch.io. Individuals also have the right to complain about the use of their personal information to their local supervisory authority, which in Australia is the Office of the Australian Information Commissioner (www.oaic.gov.au), and in the UK the
Information Commissioner’s Office (www.ico.org.uk).

InternMatch’s Data Privacy Contacts

If you have any questions about InternMatch’s use of your personal information, please contact privacy@internmatch.io, or write to us at:

The Privacy Officer
InternMatch
Level 4, 350 Queen Street, Melbourne, Victoria 3000

Ownership

The InternMatch name, InternMatch logo, InternMatch Platform and InternMatch websites are owned by InternMatch Pty Ltd (a company incorporated in Australia ACN 632 842 954) and used and operated under licence in the United Kingdom by InternMatch UK Limited (incorporated in the United Kingdom company number 13308420), in Australia by Outcome.Life Pty Ltd (a company incorporated in Australia ACN 608 648 826), in South Africa by InternMatch South Africa (Pty) Ltd (a company incorporated in South Africa registration number 2021/439820/07).

The MentorMatch name, MentorMatch logo, MentorMatch Platform and MentorMatch websites are owned by MentorMatch Pty Ltd (a company incorporated in Australia ACN 642 627 414) and used under licence in Australia by Outcome.Life Pty Ltd (a company incorporated in Australia ACN 608 648 826).

Changes to the Policy

This policy will be reviewed annually to ensure it remains current and appropriate to the changing needs of the organisation or as needed to meet changes to legislative requirements. We will update this Policy to reflect changes in our practices, technologies, legal requirements, and other factors. We encourage you to periodically review this Policy to stay informed about our collection, processing and sharing of your Personal Information.